Fill out an I’ll Be Back form, and turn it into your Community Center Office. Please provide an emergency contact of someone who will be checking on the home in your absence.

AMC at Westover takes resident concerns very seriously and desires to address and resolve any issues in a timely manner to the satisfaction of all parties involved. Click here to view a copy of our dispute resolution process as well as key points to contact available to assist you with your concerns.

We understand that moving can be a very stressful time. Take a look at some of our tips below to help eliminate the headaches that often come with moving.

Your 30-Day Notice to Vacate
A Notice to Vacate is written notice provided to the Community Center Office by the Service Member or Spouse (authorized Power of Attorney required) informing us of your intent to vacate your home. A minimum of 30-days’ notice is required prior to vacating. This is per your Lease Agreement and the Soldiers Civil Relief Act. 

Can't Provide 30-Day Notice?
Contact the Community Center Office immediately for more details on short orders, and we can review your circumstances. 
 
Placing Notice to Vacate
When placing your Notice to Vacate at the Community Center Office you will receive a Move-Out Guide brochure that outlines move-out expectations and the process.
 
DMO Scheduling Reminder
To ensure that DMO can meet your family’s departure timeline be sure to schedule your move as soon as you have orders.
 
Cleaning Options
Self-Clean:  A resident may choose to clean their home to the expectations described in the Move-Out Guidelines. This is a very doable option for those who have maintained their home during residency.
 
The Final Inspection Procedure
All final inspections are scheduled Monday through Friday. 

• All personal belongings and trash must be removed.
• Home is cleaned to expectations as stated in the Move-Out Guide.
• All keys and garage remotes (if applicable) that were issued are collected.
• Resident is provided a detailed list of charges (if applicable), prorated BAH amount and amount of refund (if applicable).
• Resident is provided a Termination Letter.

Please note: If applicable, refunds are issued after the BAH allotment is received. Reminder, the BAH allotment is collected at the end of the month for that month. The refund check is mailed to the forwarding address that you provide. Refund checks typically arrive within 14-business days after the BAH allotment is received.

The Office of the Secretary of Defense (OSD) set forth the policy for the payment of utilities in Public Private Venture (PPV) housing to encourage energy efficiency in privatized housing units. The Resident Energy Conservation Program (RECP) represents the Navy's next step in establishing an energy conservation program in PPV housing consistent with the OSD policy.

The RECP is designed to set reasonable utility usage targets for normal utility consumption. Homes are grouped into profiles with similar or same floor plan types and sizes. The utility usage target is established on a monthly average utility allowance for each home based on a five-year rolling average of each specific month. Each month families will receive an actual bill and accrue credit for rebates if they use less than the average utility allowance. If a family exceeds the 10% buffer they are responsible for payment. It is important to note that payment due is only for the amount over the 10% buffer, not for the entire amount consumed.

Note: An allowance for "normal" utilities (electricity and natural gas) use is part of the BAH. This program was designed by the Navy to encourage residents to achieve normal usage and to reward them for conservation beyond normal expectations. If you conserve and use utilities wisely within a normal range, families should have no out-of-pocket utility expense, and may even qualify for a rebate. 

Energy Conservation Tips to help lower your bill. Complete a Resident Home Energy Audit Checklist.